Exchange Policy
Thank you for shopping with RAAMYA. We are committed to providing high-quality products and a seamless experience. Please read our exchange policy carefully before making a purchase.
This is an exchange-only policy. We do not offer returns or refunds on any purchases.
Exchange Eligibility Window
- Exchanges are valid only within 3 days from the date of delivery.
- Requests made after this period will not be accepted under any circumstances.
Exchange Conditions
To be eligible for an exchange, the product must meet all of the following conditions:
Same Product Exchange
- Exchanges are only applicable for the same product (size or fit issues).
- We do not allow exchanges for a different design, color, or product.
Original Condition
- The item must be unused, unworn, and unwashed.
Tags and Packaging
- All original tags, labels, and packaging must be intact.
- The product should show no signs of damage, tampering, or wear.
Cleanliness
- The item must be completely clean and free from stains, marks, or blemishes.
- It must not carry any fragrance such as perfume, deodorant, body odor, or smoke.
Proof of Purchase
- A valid invoice or order number is required to process the exchange.
Exchange Process
1. Request Initiation
Contact our customer support team within the 3-day window to request an exchange.
2. Product Return & Inspection
Our team will guide you through the return process. Once received, the product will undergo a quality check to ensure it meets all exchange conditions.
3. Approval & Dispatch
If approved, the replacement product will be dispatched.
RAAMYA reserves the right to reject exchanges that do not meet the stated conditions.
Non-Compliance
If the returned product does not meet our exchange criteria:
- The exchange will be declined
- The product will be sent back to you
- Return shipping charges will be borne by the customer